All of our pilots are certified with a Federal Aviation Administration Commercial Pilot's license. We maintain a perfect hot air balloon safety record.
Our balloons are of the highest quality and are regularly inspected by a Federal Aviation Administration approved facility to ensure they remain in perfect working order. Additionally, both our aircraft and vehicles are commercially insured.
Safety is our number one priority at all times, and weather conditions play the largest role in hot air balloon safety. Surface winds should not exceed 9 MPH at launch. Additionally, no thunderstorm activity can be in the vicinity of the flying airspace. The Pilot makes the final decision whether to fly while adhering to all Federal Aviation Regulations.
Bella Balloons Hot Air Balloon Company reserves the right to cancel any flight if safety is ever in question and/or the weather conditions are deemed unfavorable by the pilot.
It is important to schedule a balloon flight with a back-up date in mind just in case weather conditions on the scheduled date are unfavorable for ballooning. If neither date works out, don't worry, we will work with you!
For the morning flights, we will personally contact our passenger(s) on the evening before the flight, between 9-10PM and the morning of the flight between 5-6AM to confirm weather conditions. For the afternoon/evening flights, we will personally contact our passenger(s) between 3-4PM to confirm flight arrangements. Please try to provide us with at least two (2) phone numbers where we can contact you. If your plans change, please notify us as soon as possible.
Passengers must be in good physical condition, able to stand for 2 hours, walk at least 1/4 mile, and able to jump down from a ledge of 24 inches. Passengers must also be at least 8 years of age. All passengers under the age of 18 must have a parent or legal guardian present to sign the boarding pass, and be present at the time of the flight.
Passengers cannot be pregnant, or have had surgery in the past three months. Please advise us of any medical conditions present at the time of your reservation. Passengers are also encouraged to consult with their physician regarding any known medical conditions, and communicate these when making your reservation.